AI Agent (LLM)
Understands intent, retrieves facts, drafts responses, and triggers workflows.
AI Customer Support Platform
Resolve Faster with AI-Powered Support
Automate tier-1 answers, triage complex issues, and assist agents with real-time context. Multilingual, omnichannel, and measurable—out of the box.
What You Get
Powerful LLM agents with retrieval, safe automations, and analytics—built for scale and security.
Agent Assist
Suggest replies, summarize threads, and surface context from CRM/KB.
Retrieval & Guardrails
RAG, citations, tone control, PII redaction, and policy checks.
Workflows & Actions
Create tickets, update orders, refunds, and more with approvals.
Omnichannel
Web, email, WhatsApp, SMS, Slack—unified analytics across channels.
Multilingual
Detect language and translate with domain-safe prompts.
Analytics
Deflection, FRT/ART, topic trends, and feedback loops.
Security & Compliance
SOC2-friendly processes, SSO, RBAC, and audit trails.
Go-Live in Weeks
Discover → Connect → Train → Launch → Optimize.
- 1
Discover
Use-cases, data sources, and KPIs.
- 2
Connect
Helpdesk, CRM, KBs, and stores via APIs.
- 3
Train
Index content, define tone & guardrails.
- 4
Launch
A/B test in sandbox, then go live.
- 5
Optimize
Review analytics, improve prompts & docs.
Secure, Composable Stack
Bring your tools—CRMs, helpdesks, and data sources—without lock-in.
FAQ
Can we keep our existing helpdesk? +
Yes—integrate with Zendesk, Freshdesk, Intercom, HubSpot, or custom via API.
Does it support human handover? +
Seamless handoff with full context, citations, and conversation history.
How do we measure success? +
Deflection, FRT/ART, CSAT, topic insights, and savings dashboards are included.
Is our data safe? +
We apply SSO, RBAC, encryption, and strict data-retention controls.
Ready to transform support?
Let’s scope your use-cases and forecast ROI.